Shipping & Returns
Free Standard Shipping for all Australian orders $50+
Standard Shipping via Australia post (2-5 business days) – $10.00 AUD
Express Shipping via Australia post (1-2 business days) - $15.00 AUD
International shipping via Australia Post (minimum 2 weeks) - $20.00 AUD
Once received, all orders are shipped within 2 business days. We do not take any responsibility for customs and import taxes charged by other countries.
Products must be returned in the same un-used condition it was received in. Lightbody Health offers a 14 day return policy from the date of purchase. The customer is responsible for the return shipping cost and we advise to opt for tracking. Missing/undelivered returns will not be refunded. Refunds are made to the purchasing card (minus any shipping fees). To start a return, you can contact us at email@example.com for further instructions. Items sent back to us without first requesting a return will not be accepted.
Return to: Lightbody Health, 4 Flinders Court Mount Ommaney, Brisbane, Queensland 4074 Australia.
Please include a note requesting return for refund with your order number, full name and email used to place the order.
Please inspect your order upon receiving and contact us immediately if there are any faults or if you received the wrong item so we can correct it.